Shipping Policy

SHIPPING & DELIVERY POLICY

Last updated July 22, 2022



This Shipping & Delivery Policy should be read in combination with our main Terms because it is a part of our Terms and Conditions .https://innocn.com/pages/terms-condition.

Please review our Shipping & Delivery Policy carefully when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Shipping Fees

Within 30 days return, shipping fee is free.

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and  deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

Once your order has shipped, you will receive a shipping confirmation via email with a tracking number.

DO YOU DELIVER INTERNATIONALLY?

We offer worldwide shipping.

For information about customs process:
  • All international orders are subject to customs and duty fees as defined by the country of import. Unfortunately, we are unable to provide information on whether you may or may not be charged customs/duty fees. Duties will be determined by the country of import upon arrival of your order based off product value.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subjected to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://innocn.com/pages/refund-and-return-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by: