






| Specification | Details |
|---|---|
| Product Model | V32D4U PRO |
| INNOCN Model | 32S1U PRO |
| Panel Type | VA |
| Curvature | Flat |
| Aspect Ratio | 16:9 |
| Screen Size | 31.5 inches |
| Active Display Area (H*V) | 697.306 x 392.234 mm |
| Resolution | 3840 x 2160 (UHD) |
| Refresh Rate | 60Hz |
| Backlight Type | ELED |
| Brightness | 350 cd/m² (Typical), 320 cd/m² (Minimum) |
| Default Color Temperature | 6500K |
| Static Contrast Ratio | 3000:1 (Typical) |
| Display Colors | 16.7M (8-bit) |
| sRGB Coverage | 99% |
| DCI-P3 Coverage | 92% |
| Adobe RGB Coverage | 84% |
| Viewing Angle | 178°(H) / 178°(V) |
| Response Time (GtG) | 20ms |
| HDMI Port | 1 x Mini HDMI 2.0 |
| USB Type-C Port | 1 x USB-C (5W Power Delivery, OTG, USB Audio support) |
| Wireless Mirroring | Supported |
| Speaker Specification | 10W x 2 (4Ω) |
| Input Voltage | DC 19V |
| Power Type | External Adapter |
| Power Consumption | Typical: 56W, Maximum: 120W |
| Standby Power Consumption | ≤ 3W |
| Exterior Color | Silver |
| Black Border Size | Left/Right: 14.6mm, Top/Bottom: 16mm |
| Dimensions (with Base) | 731.5 x 1329 x 385 mm |
| Dimensions (without Base) | 731.5 x 429 x 28.3 mm |
| Package Dimensions | 1367 x 570 x 230 mm |
| Net Weight | 17 kg |
| Gross Weight | 22.8 kg |
| Tilt Angle | Forward 18°, Backward 18° |
| Height Adjustment | 200 mm |
| Swivel Angle | ±30° |
| Pivot Angle | ±90° (Clockwise/Counter-clockwise) |
| Operating System | Android 11 |
| Hardware Configuration | 8GB RAM + 128GB eMMC Storage |
| Wi-Fi | Wi-Fi 6 |
| Microphone | 4-Array Microphone |
| Camera | 8MP Magnetic Camera |
| Battery Life | Approx. 3.5 Hours (Built-in Battery) |
| Touch Control | Supported |
| Sensors | Light Sensor, G-Sensor |
| Stylus Support | MPP 1.5 Active Pen (1024 Pressure Levels, Pen not included) |
| Language Support | Over 50 languages |
| Included Accessories | Type-C Cable, HDMI Cable, Power Cord, Power Adapter, Screwdriver, User Manual |
| Certifications | EDLA |
Shipping Destinations & Costs
- Coverage: We currently ship to the United States (excluding Alaska, Hawaii, and offshore territories), EU countries.
- Shipping Fee: Free Shipping is provided for most orders (refer to the checkout page for final details).
Processing & Delivery Times
- Order Processing: Most orders are processed and dispatched within 1-2 business days.
- Transit Time: Delivery typically takes 3-7 business days depending on your location.
- Carriers: We partner with reliable carriers including Amazon Logistics, FedEx, UPS, and DHL.
Order Tracking
- Once your order ships, you will receive a Tracking Number via email to monitor your delivery status in real-time.
Important Notes
- Address Changes: Shipping addresses cannot be modified once the order has been dispatched.
- P.O. Boxes: We are unable to deliver to P.O. Boxes or APO/FPO addresses.
- Inspection: Please inspect your package upon arrival. If any damage is found, contact our support team within 48 hours with photo evidence.
1. Return Window & Eligibility
- 30-Day Policy: You have 30 days after receiving your item to request a return.
- Condition: To be eligible, items must be in the same condition as received—unworn or unused, with tags, and in their original packaging. Proof of purchase is required.
2. Damages and Issues
- Immediate Inspection: Please inspect your order upon arrival.
- Reporting: Contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate and make it right.
3. Non-Returnable Items
- Exceptions: Certain items cannot be returned, including perishable goods, custom products, and personal care goods.
- Final Sale: Please note that sale items and gift cards are non-returnable.
4. Exchanges & EU Cooling-off Period
- Exchanges: The fastest way to get what you want is to return the item you have and make a separate purchase for the new item.
- EU Customers: Orders shipped to the European Union have a 14-day cooling-off period for returns without justification.
5. Refund Process
- Inspection: We will notify you once we’ve received and inspected your return.
- Approval: If approved, you’ll be automatically refunded on your original payment method within 10 business days.
