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|---|---|
| Model Name | E49M1G |
| Panel Size | 49 inch |
| Panel Type | VA |
| Form Factor | Flat |
| Aspect Ratio | 32:9 |
| HDR Support | HDR 1000 |
| Resolution | 3840 x 1080 |
| Backlight Type | Mini-LED |
| Local Dimming Zones | 1760 |
| Color Depth | 8-bit |
| Brightness | 450 nits (Max) |
| Contrast Ratio | 3000:1 |
| Refresh Rate | 144Hz (150Hz Overclock) |
| Response Time (G2G) | 12ms |
| Response Time (OD) | 4.8ms |
| HDMI 2.1 | 2 |
| DisplayPort 1.4 | 2 |
| USB Hub | USB 3.0 |
| USB-A Downstream | 2 |
| USB-B Upstream | 1 |
| Audio Output | 1 |
| Speaker | 5W x 2 |
| Height Adjustment | 100mm |
| Tilt Adjustment | -5 to 15 degrees |
| Swivel Adjustment | 15 degrees |
| VESA Mount | 100 x 100 mm |
| Power Consumption | 72W Typical |
| Standby Power | 0.5W |
| Dimensions with Stand | 1214.6 x 544.6 x 236.5 mm |
Shipping Destinations & Costs
- Coverage: We currently ship to the United States (excluding Alaska, Hawaii, and offshore territories), EU countries.
- Shipping Fee: Free Shipping is provided for most orders (refer to the checkout page for final details).
Processing & Delivery Times
- Order Processing: Most orders are processed and dispatched within 1-2 business days.
- Transit Time: Delivery typically takes 3-7 business days depending on your location.
- Carriers: We partner with reliable carriers including Amazon Logistics, FedEx, UPS, and DHL.
Order Tracking
- Once your order ships, you will receive a Tracking Number via email to monitor your delivery status in real-time.
Important Notes
- Address Changes: Shipping addresses cannot be modified once the order has been dispatched.
- P.O. Boxes: We are unable to deliver to P.O. Boxes or APO/FPO addresses.
- Inspection: Please inspect your package upon arrival. If any damage is found, contact our support team within 48 hours with photo evidence.
1. Return Window & Eligibility
- 30-Day Policy: You have 30 days after receiving your item to request a return.
- Condition: To be eligible, items must be in the same condition as received—unworn or unused, with tags, and in their original packaging. Proof of purchase is required.
2. Damages and Issues
- Immediate Inspection: Please inspect your order upon arrival.
- Reporting: Contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate and make it right.
3. Non-Returnable Items
- Exceptions: Certain items cannot be returned, including perishable goods, custom products, and personal care goods.
- Final Sale: Please note that sale items and gift cards are non-returnable.
4. Exchanges & EU Cooling-off Period
- Exchanges: The fastest way to get what you want is to return the item you have and make a separate purchase for the new item.
- EU Customers: Orders shipped to the European Union have a 14-day cooling-off period for returns without justification.
5. Refund Process
- Inspection: We will notify you once we’ve received and inspected your return.
- Approval: If approved, you’ll be automatically refunded on your original payment method within 10 business days.
