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|---|---|
| Model Name | M34B2AV1V17B |
| Panel Size | 34 inch |
| Panel Type | VA |
| Display Shape | Flat |
| Aspect Ratio | 21:9 |
| HDR Support | HDR400 |
| Resolution | 5120x2160 |
| Display Surface | Non-glare |
| Max Brightness | 350 nits |
| Contrast Ratio | 3000:1 |
| Viewing Angle | 178/178 |
| Color Depth | 8-bit |
| Refresh Rate | 120Hz |
| Pixel Density | 163 PPI |
| Response Time (GtG) | 8ms |
| MPRT | 1ms |
| HDMI 2.1 | 2 |
| DP 1.4 | 1 |
| USB Type-C | 1 |
| USB Type-C Power Delivery | 65W |
| USB Hub | 2 x USB 3.0 Type-A |
| Audio Output | 1 |
| Built-in Speakers | 3W |
| Tilt | -5°~+15° |
| Swivel | ±30° |
| Height Adjustment | 120mm |
| VESA Mount | 100x100mm |
| Power Consumption (Typical) | 50W |
| Net Weight | 9.8kg |
| Adaptive Sync | FreeSync |
Shipping Destinations & Costs
- Coverage: We currently ship to the United States (excluding Alaska, Hawaii, and offshore territories), EU countries.
- Shipping Fee: Free Shipping is provided for most orders (refer to the checkout page for final details).
Processing & Delivery Times
- Order Processing: Most orders are processed and dispatched within 1-2 business days.
- Transit Time: Delivery typically takes 3-7 business days depending on your location.
- Carriers: We partner with reliable carriers including Amazon Logistics, FedEx, UPS, and DHL.
Order Tracking
- Once your order ships, you will receive a Tracking Number via email to monitor your delivery status in real-time.
Important Notes
- Address Changes: Shipping addresses cannot be modified once the order has been dispatched.
- P.O. Boxes: We are unable to deliver to P.O. Boxes or APO/FPO addresses.
- Inspection: Please inspect your package upon arrival. If any damage is found, contact our support team within 48 hours with photo evidence.
1. Return Window & Eligibility
- 30-Day Policy: You have 30 days after receiving your item to request a return.
- Condition: To be eligible, items must be in the same condition as received—unworn or unused, with tags, and in their original packaging. Proof of purchase is required.
2. Damages and Issues
- Immediate Inspection: Please inspect your order upon arrival.
- Reporting: Contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate and make it right.
3. Non-Returnable Items
- Exceptions: Certain items cannot be returned, including perishable goods, custom products, and personal care goods.
- Final Sale: Please note that sale items and gift cards are non-returnable.
4. Exchanges & EU Cooling-off Period
- Exchanges: The fastest way to get what you want is to return the item you have and make a separate purchase for the new item.
- EU Customers: Orders shipped to the European Union have a 14-day cooling-off period for returns without justification.
5. Refund Process
- Inspection: We will notify you once we’ve received and inspected your return.
- Approval: If approved, you’ll be automatically refunded on your original payment method within 10 business days.
