






| Specification | Details |
|---|---|
| Product Model | 49E9S |
| INNOCN Model | 49Q1S |
| Panel Type | QD-OLED |
| Curvature | 1800R |
| Aspect Ratio | 32:9 |
| Screen Size | 49-inch |
| Active Display Area | 1196.7 mm (H) x 339.2 mm (V) |
| Resolution | 5120 x 1440 (DQHD) |
| Refresh Rate | 240Hz |
| Typical Brightness (SDR) | 250 nits |
| Peak Brightness (HDR) | 1000 nits (APL 3%), 450 nits (APL 10%) |
| Static Contrast Ratio | 1,500,000:1 |
| Display Colors | 1.07 Billion (10-bit) |
| sRGB Color Gamut | 99% coverage |
| DCI-P3 Color Gamut | 99% coverage |
| Adobe RGB Color Gamut | 99% coverage |
| NTSC Color Gamut | 96% coverage |
| Viewing Angle | 178° (H) / 178° (V) |
| Response Time | 0.03ms (GTG) |
| HDMI Port | 1 x HDMI 2.1 (Supports up to 240Hz) |
| DisplayPort | 2 x DP 1.4 (Supports up to 240Hz) |
| USB Type-C | 1 x USB-C (90W Power Delivery, Supports up to 240Hz) |
| USB Hub | 2 x USB-A, 1 x USB-B 3.0 |
| Ethernet Port | 1 x RJ45 (100Mbps) |
| Audio Output | 1 x 3.5mm Audio Out |
| Speaker System | 2.1 Channel (12W Woofer + 2 x 5W Mid-High Speakers) |
| Microphone | Dual Array Microphone |
| Input Voltage | 100-240V AC |
| Power Supply Type | Internal |
| Power Consumption | 82W (Typical), 330W (Max) |
| Standby Power Consumption | ≤ 0.5W |
| Color | Black with Red decorative elements |
| Dimensions with Stand | 1199.11 x 573.2 x 360.48 mm |
| Dimensions without Stand | 1199.11 x 365.35 x 170.23 mm |
| Net Weight (Without Stand) | 7.8 kg |
| Net Weight (With Stand) | 10.05 kg |
| Gross Weight | 13.7 kg |
| VESA Wall Mount | 100 x 100 mm |
| Tilt Adjustment | Forward 5°, Backward 20° |
| Height Adjustment | 120 mm |
| Swivel Adjustment | ±20° |
| Pivot Adjustment | -3° to +3° |
| Control Method | Joystick / INNOCN OSD |
| Sync Technology | Adaptive-Sync |
| HDR Certification | HDR 400 True Black |
| Color Accuracy | Delta E < 2 |
| Special Features | PIP/PBP, KVM Switch, Hardware Low Blue Light, RGB Lighting Effects |
| Included Accessories | Power Cable, DP Cable, HDMI Cable, USB Cable, Type-C Cable, User Manual, Color Calibration Report, VESA Mount Bolts |
Shipping Destinations & Costs
- Coverage: We currently ship to the United States (excluding Alaska, Hawaii, and offshore territories), EU countries, the UK, and Canada.
- Shipping Fee: Free Shipping is provided for most orders (refer to the checkout page for final details).
Processing & Delivery Times
- Order Processing: Most orders are processed and dispatched within 1-2 business days.
- Transit Time: Delivery typically takes 3-7 business days depending on your location.
- Carriers: We partner with reliable carriers including Amazon Logistics, FedEx, UPS, and DHL.
Order Tracking
- Once your order ships, you will receive a Tracking Number via email to monitor your delivery status in real-time.
Important Notes
- Address Changes: Shipping addresses cannot be modified once the order has been dispatched.
- P.O. Boxes: We are unable to deliver to P.O. Boxes or APO/FPO addresses.
- Inspection: Please inspect your package upon arrival. If any damage is found, contact our support team within 48 hours with photo evidence.
1. Return Window & Eligibility
- 30-Day Policy: You have 30 days after receiving your item to request a return.
- Condition: To be eligible, items must be in the same condition as received—unworn or unused, with tags, and in their original packaging. Proof of purchase is required.
2. Damages and Issues
- Immediate Inspection: Please inspect your order upon arrival.
- Reporting: Contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate and make it right.
3. Non-Returnable Items
- Exceptions: Certain items cannot be returned, including perishable goods, custom products, and personal care goods.
- Final Sale: Please note that sale items and gift cards are non-returnable.
4. Exchanges & EU Cooling-off Period
- Exchanges: The fastest way to get what you want is to return the item you have and make a separate purchase for the new item.
- EU Customers: Orders shipped to the European Union have a 14-day cooling-off period for returns without justification.
5. Refund Process
- Inspection: We will notify you once we’ve received and inspected your return.
- Approval: If approved, you’ll be automatically refunded on your original payment method within 10 business days.
